At HEULIX, protecting the privacy of visitors to HEULIX.com is very important to us. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
Consent
By using our website and services on HEULIX.com, you agree to this Privacy Policy and the terms described within it.
Questions
If you have any questions or would like more information about this Privacy Policy, please contact us:
📧 support@heulix.com
Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect information including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- IP address
- Browser and device information
- Website usage data
Payment information is processed securely through our payment providers and is not stored directly on our servers.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and account activity
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send marketing communications where permitted by law
Monitoring Visitor Behaviour
Like many websites, HEULIX.com uses analytics tools and cookies to track visitor behaviour. This may include information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Entry and exit pages
- Time spent on pages
This information helps us improve the performance, functionality, and user experience of our website.
Use of Cookies
HEULIX.com places cookies on visitors' browsers. Cookies help us:
- Understand which pages are most popular
- Track how often visitors return
- Improve our content and user experience
- Remember preferences and settings
- Measure advertising performance
- Collect anonymous information about website usage
Some third party services, including analytics providers, advertising partners, and payment providers, may also use cookies.
Advertising & Analytics
We may use third party services such as Google Analytics, Meta (Facebook), TikTok, Pinterest, and similar platforms to help us understand website usage and improve our advertising efforts.
These services may collect information about your interactions with our website through cookies, pixels, and similar technologies.
Disabling Cookies
You can choose to disable cookies through your browser settings. Instructions for managing cookies can be found on your browser provider's website.
Please note that disabling cookies may affect the functionality and user experience of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no online service can guarantee absolute security, we strive to use commercially reasonable safeguards to protect your information.
Third Party Services
Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third party services they visit.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 support@heulix.com